Air Canada has apologized after footage showing baggage handlers dropping gate-checked luggage 20 feet over a railing went viral. The airline said it could fire the duo caught on camera carelessly chucking the carry-on bags, taken off passengers as they boarded the aircraft, into a collection bin below. Dwayne Stewart filmed the incident at Toronto's Pearson International Airport on Thursday as he sat waiting to fly home to Vancouver.
Air Canada spokeswoman Angela Mah said that the conduct was "totally unacceptable" and that the handlers' jobs could be terminated "pending the outcome of our investigation."
Sunday, April 27, 2014
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